Privacy Policy

Personal information is the information about you from which your identity is evident. Protecting your privacy is our fundamental rule at Mylendersg. This document sets out the way we will collect, store and use your personal information.

Most information we collect are detailed in the eligibility section.

  • Your name, residential address and telephone number;
  • Your date of birth;
  • Your contact number;
  • Your employer, and
  • Other identification information such as work pass and passport details.

Uses of personal information!

We will not use any personal information we have collected for a purpose other than what is disclosed in this Privacy Policy without your consent, or in circumstances where you would reasonably expect the use for that purpose. Also, under no circumstances will we ask customers to reveal their Singpass passwords. In addition, we will not make unsolicited requests for customer information through email or the telephone, unless customers initiate any sort of contact with us. If you would not provide us with your personal information, we will be unable to process your application.

Why we collect personal information?

We collect personal information so that we can accept and process your application for a loan; Assess your personal and/or commercial creditworthiness; Make a determination about the risk of you defaulting on your obligations to us; Undertake, where appropriate, risk assessment and management involving securitization, credit scoring, portfolio analysis, reporting and fraud prevention and claim recovery; If your application is successful, we’ll provide you with a loan and determine on what terms we will do so; Manage your account with us.

Where do we get personal information

We obtain personal information from any of the following sources:

  • You in the process of your loan application or in other communication with you;
  • Credit providers from whom we request information;
  • Persons or entities you have authorized to provide us with information;

Wherever we obtain personal information for which we are either required to collect, or authorized to collect by law, we will advise you of that fact.

Disclosure of personal information

At Mylendersg, we will not use or disclose any information collected from you other than the purpose made known to you, authorized by you or required by the law. From time to time, we may disclose your personal information to: Credit reporting bodies, ratings agencies and any business which provide information about the creditworthiness of the persons with whom we have a commercial arrangement; Your financial advisers (if any) only if permitted by you and our financial consultants.

Compliance By External Parties

Any external partners in the course of providing support services to us may come into contact with customer information. These third parties are required to observe our privacy standards.